Helping someone who is distressed -- show them you are listening and ask them what they need. Want to know more? Visit the British Red Cross website: https://www.redcross.org.uk/first-aid

Helping someone who is unresponsive and breathing — move them onto their side and tilt their head back.

Helping someone who is unresponsive and not breathing — call 999 and give chest compressions until help arrives.

Helping someone who has a strain or sprain – apply an ice pack to the injury.

Helping someone who is choking — hit them firmly on their back between the shoulder blades.

Helping someone who has a broken bone — support the injury to prevent movement.

Helping someone who is having a stroke (brain attack) — carry out the FAST test.

Helping someone who is having a seizure (epileptic fit) — make them safe and prevent injury.

Helping someone who has hypothermia – warm the person.

How to treat a child who has a suffered a burn: Cool the burn.